Herts. HP1 2LD
Tel: 01442 250117
Fax: 01442 256185
Please note that this form is only to be used for non-urgent and non-medical matters such as notifications of a change of address, change of name and requests for non–urgent sick notes.
This form is NOT to be used for booking appointments, requests to speak to a doctor, medication requests or queries or anything that needs an urgent response. For these matters please call the surgery on 01442 250117 between 8.30am and 6.30pm.
Prescriptions email: firstname.lastname@example.org
To advise us of home Blood Pressure Readings – email@example.com
Practice Manager – Colin Neal – firstname.lastname@example.org
(please do not use this for medical queries or appointment booking as messages are not continually accessed)
Whilst we try our best to provide an excellent service there may be times when you feel that you have a cause to complain and we would like to hear from you so we can look to rectify the issue and make changes where appropriate.
You can download the complaints form here
Further information is available on the downloadable Patient Complaint Information Leaflet
It is NHS policy that complaints should be resolved locally and we have therefore attached a complaints form and guidelines explaining what you need to do and how the process works.
However, if you do not wish to complain to the surgery you can direct your complaint to NHS England, PO Box 16738, Redditch B97 9PT, call 0300 311 2233 or email email@example.com marked ‘for the complaints manager’ in the subject line.