Opening Times

The standard surgery opening times are from 8:30am to 6:30pm, Monday to Friday (except for Thursday 12.30pm to 1.30pm and bank holidays). These are the hours during which the surgery is open for the collection of prescriptions, booking of appointments etc.

We now also provide some extended consultation hours to enable working people to attend without losing time from work. See details below. These are only for pre-booked routine appointments. Any urgent problems at these times continue to be handled by the out of hours service.

Please note that the Surgery is closed from 12:30pm to 1:30pm every Thursday for staff training.

Actual consultation times are listed below.

Monday: 8:30am – noon & 3:30 – 8pm
Tuesday: 7:00am – noon & 3:30 – 6pm
Wednesday: 7:00am – noon & 3:30 – 6pm
Thursday: 8:30am – noon & 3:30 – 6pm
Friday: 8:30am – noon & 1:30 – 6pm
Alternate Saturdays: 9:00am – 12:15pm (pre-booked appointments only)

To access services during opening hours, please contact a Receptionist, either in person or by telephone.

Please note that telephone lines for appointments are only available between 8:30am and 6:30pm. The switchboard is usually very busy until 10am and therefore, if your call is not related to booking an appointment, please avoid telephoning at this time.

If you require a Doctor in an emergency between 8am and 8:30am, Monday to Friday (except bank holidays), please telephone 01442 250117 and a Receptionist will deal with your query. Please do not call before 8:30am for any other service.

Branch Surgery Times


8:30am – noon, Monday – Friday
105a St Johns Road, HP1 1QG
Tel: 01442 253 133


8:30am – noon, Monday – Friday
300 Galley Hill, HP1 3LE,
Tel: 01442 262 514

Out of Hours service

West Herts Primary Care Trust are responsible for the treatment of patients between the hours of 6.30 pm and 8.00 am weekdays, weekends and public holidays. This service is provided by Herts Urgent Care and they can be contacted on 111

Urgent Dental Care

Herts Urgent Dental Care is the provider of dental out of hours services for Hertfordshire. Available Monday to Friday 5pm – 8am and All weekend and every Bank holiday 03000 333 224