Mr Colin Neal – Practice Manager
I am the Practice Manager for Parkwood Surgery and joined the surgery in 2004 after 25 years working in banking. My main role and responsibilities are the overall running of our 3 surgeries which includes overseeing premises, staffing, training, IT, complaints and finances. Implementing the ever changing latest initiative from the NHS can be a challenge especially when it does not appear to help patient care but is another piece of bureaucracy diverting time and resources away from helping our patients. I am well supported by our staff and we do try to ensure that we offer the best care that we can to patients especially during the changing ways we need to offer how we work with our patients. Outside of work I like to keep fit and enjoy golf, cycling, walking and going to the gym.
Kirsty Day – Assistant Practice Manager
Kirsty was a part of the reception team for 5 years before taking on the new challenge of being the assistant practice manager and managing the reception team. Kirsty has been in this role for over a year now and has a passion for helping others and providing great patient care.
Sarah Wartnaby – Deputy Practice Manager
Before I came to the Parkwood team I used to work as a hotel Receptionist. I have been at Parkwood for 18 years this year, I started as a part time receptionist and then this year was promoted to Deputy Practice Manager. I am a mother of one and a proud nanna as well.
Sharon Conway – Deputy Practice Manager
Sharon joined the Parkwood Team in May 2016 initially as one of our receptionists. Sharon has recently progressed to the role of Deputy Practice Manager. Sharon has a passion for patient care and is also our Carers Champion.
At Parkwood Surgery we have two medical secretaries, Michelle and Vickie, who bring a wealth of knowledge and experience to the practice. They deal with our referrals made by the doctors for hospitals, and community services.
Here at Parkwood Surgery we have a large hard working reception/admin team. Our receptionists are always friendly and give 100% on patient care, and they are always happy to help.
We do have a zero tolerance policy so please treat all our members of staff with respect.